A request comes in.
A customer writes on WhatsApp at 23:10. Delvra picks it up from the connected channel within seconds, with the full conversation history.
Pilot program · Limited onboarding
AI agents that get things done.
Delvra connects your customer conversations and business systems, so AI agents can complete approved workflows while your team stays in control.
Answers, looks things up, acts in your systems. Anything sensitive waits for your approval.
How Delvra works
How Delvra works
01 / 04
A request comes in.
A customer writes on WhatsApp at 23:10. Delvra picks it up from the connected channel within seconds, with the full conversation history.
How Delvra works01 / 04 02 / 04 03 / 04 04 / 04
Delvra finds the right context.
It reads only what it is allowed to: your approved knowledge, the customer’s verified record and the order in your store. Nothing else.
The right action, with your rules.
Reading an order status runs on its own. A refund stops at an approval card, with exactly what will change, for whom, and why.
Work done. Clearly recorded.
The customer gets the answer, the action is verified against your system, and every step lands in a log your team can read.
Illustrative workflow
Use cases
One agent. Real work in three places.
- Request
- “My appointment is tomorrow, can I move it to Sunday?”
- Tools
- calendar.find_slots → calendar.reschedule
- Result
- Two free Sunday slots offered, the chosen one booked, confirmation sent.
- Control
- Runs automatically: reversible, inside your booking rules.
- Request
- “The size is wrong. Can I swap it before it ships?”
- Tools
- order.get_status → order.change_item
- Result
- Order still packing, swap prepared with the price difference shown.
- Control
- Needs approval: changes money on an order.
- Request
- New lead from the website form with no reply for 2 hours.
- Tools
- crm.create_task → whatsapp.send_template
- Result
- Task assigned to sales, the lead gets a first answer and a booking link.
- Control
- Runs automatically after the template is approved once.
Illustrative interface. Sample data, not a real customer.
Why teams choose Delvra
Connect your systems
Store, CRM, calendar, invoicing or your own API. Delvra works inside the tools you already run, through named actions, never free access.
Set clear permissions
For every action you decide: off, needs approval, or automatic. Money and anything irreversible always need a person.
See what gets done
Every answer, tool call and approval is logged with time, source and result. You can pause everything in one click.
Inside the portal
The conversation and the work, side by side.
Your team sees what the customer asked, what Delvra read, what it proposed and what actually ran. Take over any conversation with one click; Delvra stops immediately.
Hi, did my refund for order 4471 go through?
Hi Noa, yes. The refund of $38 was issued today at 10:42 and should reach your card within 3 to 5 business days.
Great, thanks!
Action log
- Customer matched to order 4471 (verified email)
- payments.get_refund → issued 10:42
- Answer drafted from refund policy v3
- Reply sent · delivered
Illustrative interface. Sample data, not a real customer.
Approval, step by step
What you approve is exactly what runs.
- Delvra proposes
- You see the diff
- You approve
- It runs and is verified
Refund 1 item · $94.00Order 5203 · WooCommerce
| Field | Before | After |
|---|---|---|
| Order 5203 · item 2 | Sneaker Low · 42 | Refunded |
| Order total | $188.00 | $94.00 |
| Customer notified | No | Yes, after verification |
Control
Autonomy you can switch off.
01
Read-only first
New connections start with reading only. Writing is turned on per action, after a test.
02
Approval cards
You approve the exact change: same input, same target, same version. Edit the input and the approval is void.
03
Full audit
Who asked, what ran, what the system answered. Exportable, scoped to your organization.
04
Pause
One switch stops new actions for an agent, a connection or the whole account.
Integrations
Starts with the systems small businesses actually use.
Each connection is a reviewed set of actions with their own permissions. What is not on the list can be connected through your API, by us.
8
- In pilot
WhatsApp (via ManyChat)
Customer conversations on your own WhatsApp Business number.
- Available
Delvra built-in CRM
Contacts, stages, tasks and notes, included in every plan.
- In pilot
WooCommerce
Orders, shipping status and approved order changes.
- In pilot
WordPress
Login links, form entries and member data on your site.
- Planned
Google Calendar
Free slots, bookings and reschedules.
- Planned
Fireberry
Leads, accounts and tasks in Fireberry (formerly Powerlink).
- Planned
monday.com
Items, boards and updates through monday’s official tools.
- Planned
Morning (Green Invoice)
Find documents and prepare invoices for approval.
Implementation
From first call to a live workflow in weeks, not quarters.
Map
One workflow, one success metric. We check that your systems expose what is needed.
You bring: 60 minutes and the person who owns the process.
Connect
Read-only connections, your approved knowledge and a short list of actions.
You bring: account access, through the secure portal only.
Test
At least 50 scenarios, including wrong customers, duplicates and attempts to break the rules. A shadow week before customers see anything.
You bring: a review of the answers.
Launch
Gradual go-live by channel or task type, with monitoring and a pause switch.
You bring: the final approval.
Pricing
Setup, a monthly plan and usage you can see.
No unlimited plans and no surprise bills. Overage only if you opt in, with a cap you choose.
Starter
One workflow on WhatsApp for a small team.
$340
/monthGrowth
Support plus store or CRM work, measured monthly.
$790
/monthScale
Several workflows and a custom connection to your API.
$1,890
/month
Questions we get on every first call
What can Delvra actually do?
Answer customers from your approved knowledge, look up records in connected systems (orders, appointments, leads), create tasks and run named actions such as rescheduling or sending a link. Each action has its own permission.
How do you connect to my systems?
Through a reviewed connector or your API. Keys are entered in the secure portal only, never by email or chat. New connections start read-only.
Do I need an API?
For actions, yes, or a supported platform like WooCommerce. If your system has no API we review it separately before promising anything.
What happens when Delvra does not know the answer?
It says a person will get back to the customer and hands the conversation to your team with a short summary. It does not guess prices, dates or policies.
Who approves sensitive actions?
People you choose, by role. Refunds, deletions, payment changes and anything irreversible always need a human approval in this version.
What is included in implementation?
Workflow mapping, connections, knowledge setup, a test suite, a shadow period, team training and a go-live plan.
How is usage measured?
By handled conversations and actions, shown in the portal with a dated conversion table. You see what is included, used and reserved.
Can I stop it?
Yes. Pause one agent, one connection or everything. Any person can take over a conversation at any time.
Who owns the data?
You do. Data is scoped to your organization, exportable, and deleted on a documented schedule when you leave.
Does it work in Hebrew?
Yes. Delvra is built in Israel and writes natural Hebrew and English. The portal works in both directions.
Put Delvra to work in your business.
Tell us about one workflow. We will show you how it runs, what it costs and what stays in your hands.